Terms & Conditions

Please read the following carefully as it contains terms and conditions that are part of your agreement with MyFlorist.com.my in the event that you proceed with a purchase. The use of this site is governed by the terms and conditions set out herein and by proceeding with a purchase using this site, you shall be deemed to accept these terms and conditions.

  • Delivery time for Flowers are as stated below:

    • Orders received today will be delivered  the following day earliest.

    • Orders received after 11:00 PM on Saturdays will be delivered on the upcoming Monday.

    • Special Night Delivery for Condolences Flower. 
      Orders received before 4:00 PM can be delivered on the same day.   

    • Special arrangements have to be made with us to accommodate orders for deliveries on Public Holidays and / or Sundays. Otherwise, orders scheduled for delivery on Sundays and Public Holidays may be made on the next working day.

    • For Valentine’s Day, Mother’s Day, and other special dates where flowers traditionally are in big demand, please submit your order at least five days in advance to guarantee the availability of stocks. If you require delivery over the weekend, midnight delivery or special arrangements, or if you have any other questions, please do not hesitate to contact us at sales@myflorist.com.my.

    (Malaysian time - GMT+8.00)

  • Prices displayed are in Malaysia Ringgit and are subject to change without notice. We reserves the right to limit the availability of items inaccurately reflected in our website. As prices from local and overseas flower growers will be increased during festive period such as Valentine's Day, Mother's Day and other special festival, prices of flowers may be adjusted accordingly with similar products of equal or greater value.
  • Payment for orders can be made by credit card, online interbank transfer, cash, cheque or telegraphic transfer (TT). Goods will only be dispatched upon receipt of full payment for the cost of purchase and delivery charges. 

  • In the event In the event that flowers or products are not available at the time of orders, we reserves the right to substitute them with similar products of equal or greater value
  • In the event that incorrect goods are delivered, MyFlorist shall have no responsibility to replace the same in the event that the goods are removed from their packaging.

    Further, usage of any goods in any way, as determined at the discretion and the sole opinion of an appropriate MyFlorist employee shall void any claims that incorrect goods have been delivered.

    Delivery charges paid earlier are not refundable.

    The customer is responsible for any freight and insurance charges involved in returning the goods back to MyFlorist .

    Please pack the return goods properly to ensure that the goods do not get damaged in transit and register/insure them if sending by post.

    MyFlorist.com.my will not be responsible for any loss or damaged goods returned for exchange.

    MyFlorist will be responsible for the freight and insurance charges involved in returning the goods back to the customer.

  • MyFlorist will make a reasonable effort to ensure that shipping information, product price(s), product description(s) and other information on this site is correct. However, MyFlorist cannot guarantee the accuracy of the information and makes no warranties or representations as to its accuracy. MyFlorist.com.my will not be liable for any loss or damage of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential loss or damage.

    You agree to indemnify and hold MyFlorist, its partners and employees, harmless from any loss, liability, claim or demand, costs or expenses of any kind, including attorney's fees and/or other fees or expenses, made by any third party due to or arising out of your use of this website.

    MyFlorist does not have control of and cannot guarantee that any content on third party links from this website will be safe from viruses, inaccurate information, or inflammatory material.

    MyFlorist may withdraw items from sale and alter prices, products and or details of product specifications at its discretion and without notice. MyFlorist reserves the right to change these Terms & Conditions at any time and without notice. All changes are effective upon posting at this website.

    Please also take note that actual colours of the products appearing on your monitor may differ according to your monitor's settings. These terms and conditions should be read with the other terms and conditions applicable to the use of this web site.

 

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